SingPost Expands MyBlock Service to All HDB, Condos by Sept 30

Singapore Post announced on June 9 that its SingPost@MyBlock service will expand to all HDB estates and condominiums by September 30. The scheme lets residents post letters and small packets from designated letterbox nests in their residential blocks. Combined with a new S$30 million automated sorting facility, SingPost aims to cut operational costs by over 10 percent and ease workforce constraints.

How the Letterbox Service Works

Residents can deposit envelopes, postcards, and small packets including SmartPac items into a designated slot within their block’s letterbox nest. Items posted before 10am will be delivered the next working day. The same postman collects and delivers mail, streamlining the process across the 1.9 million addresses SingPost serves daily.

Rollout Timeline and Scale

The scheme will roll out in three phases starting July 31 and complete by September 30. The expansion will bring total letterbox nests to over 20,000 across Singapore. SingPost previously piloted the service in Punggol, Bukit Batok, Bukit Panjang, Marine Parade, and Upper Boon Keng from October to December 2025.

New Automated Sorting Facility Boosts Capacity

SingPost opened a S$30 million automated sorting facility at its Tampines Regional eCommerce Logistics Hub on June 9. Two new machines, a 3D sorter and an intelligent flexi sorter, triple small and medium parcel processing capacity from 100,000 to 300,000 parcels per day. Combined with large parcel operations, total daily throughput reaches 400,000 parcels.

Workforce and Postbox Plans

SingPost says the initiative eases manpower constraints by optimizing delivery routes and enabling staff to transition into higher-value roles like customer service and quality control. The company maintains approximately 780 postboxes across Singapore and has no plans to remove them. There are also no plans to extend SingPost@MyBlock to landed housing or industrial estates.

Final Thoughts

SingPost’s dual initiatives address operational efficiency and customer convenience. The letterbox expansion and automated sorting facility position the company to lower costs while maintaining service accessibility across Singapore’s 1.9 million addresses.

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