Delhi CM Rekha Gupta Orders Rohini Office Renovation After Inspection, May 30

Delhi Chief Minister Rekha Gupta conducted a surprise inspection of the Revenue Department’s E-Sub-Registrar Offices VI-A (Model Town/Pitampura) and VI-C (Rohini) on May 30. She found broken flooring, non-functional air-conditioners, poor lighting, unclean toilets, and inadequate seating. Citizens complained of long waits and lack of basic amenities. Gupta ordered officials to complete all repairs within one week and warned of strict action for corruption or service delays.

What the CM Found During the Inspection

The two offices, operating from Ambedkar Bhawan in Rohini Sector-16, showed years of neglect. Gupta found broken flooring, non-functional air-conditioners, poor lighting, unclean toilets, and no basic seating for visitors. The record management system was disorganised. Officials had failed to maintain the building despite it serving hundreds of citizens daily for property registration and documentation work.

Citizens Report Long Waits and Missing Services

Visitors told the CM they waited for hours while standing due to inadequate seating. Many complained about the absence of a token system to manage queues, poor air-conditioning, and lack of basic facilities. Elderly citizens and women faced particular hardship standing for extended periods. Gupta said such conditions were unacceptable and that government offices exist to serve people, not trouble them.

One-Week Deadline for Repairs and Follow-Up Inspection

Gupta directed officials to replace all faulty lights, repair air-conditioners, fix broken floors and tiles, ensure cleanliness, and provide adequate seating within seven days. She instructed officials to submit complete records of all repair proposals and correspondence. Gupta said she would personally conduct a follow-up inspection to verify implementation. She also warned that complaints of bribery, harassment, or deliberate delay would result in strict action.

Priority on Record Security and Digitisation

The CM directed officials to prioritise the security, digitisation, and preservation of important revenue records to protect documents against accidents or technical failures. She also ordered the appointment of a responsible officer or caretaker in every office to ensure regular monitoring of basic facilities, cleanliness, and maintenance. Citizens’ work must be completed within fixed timelines, Gupta said.

Final Thoughts

Delhi’s sub-registrar offices face a one-week renovation deadline after years of neglect. Gupta’s inspection revealed systemic failures in maintenance and citizen service. The follow-up inspection will determine if officials meet her standards for dignified, corruption-free government service.

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